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Publication support packages: Video

Filed on: February 20, 2012 | Written by Editage | Add new comment

The process of publishing a paper in English-language journals is quite challenging. The chances of rejection are high, and after long and tedious efforts spent on the research, the publication experience can get stressful and frustrating.

 Editage simplifies the publication process for authors and helps make the publication experience memorable. Click on the video know about our publication support services in just 2 minutes.


Liked what you just saw? Share it. Your comments and suggestions are welcome.


Your Opinion Matters

Filed on: September 5, 2013 | Written by Aditya Vadrevu | Add new comment


Over the years we have measured “editing quality” in many different ways, and perhaps the most important of these is what you, the author, feel about the completed assignment.

Have you been delighted by editing that brings out the true strength of your document? Have suggestions about how we can do a better job next time? Or, are you disappointed with the quality of editing and want someone to fix your document?

Tell us what you think!

Our quality systems are driven by your opinion of our work, and we have developed a new system that conveys your thoughts and feelings to the managers and editors who work on your assignments. Use our simple, smiley-based feedback system in your Editage Online account and share your opinion of the job quality. It takes no more than a minute and your feedback stays with us for all your future assignments.

Our dedicated feedback management team collects your suggestions for improvement every day and sends it to the managers in charge of quality and training. Not only are your immediate concerns resolved promptly, but the information is also used to develop performance improvement programs for our editors. Moreover, your feedback on the specific editors is used to select the most suitable editors for your next job.

 New Feedback System outstanding


Talk to your editor through Client Questions (CQs)

Filed on: July 17, 2013 | Written by Aditya Vadrevu | Add new comment

At Editage, we see manuscript preparation as a collaborative process between you and your editor. We realize that interacting with the editor after the first round of editing makes it easier for you to enhance your manuscript before submission.


Through the Client Questions (CQs) service, you can seek clarifications for the editor’s changes or ask the editor for his opinion on sentences that you have not been able to finalize.


This service is offered free of charge with both our Standard and Premium Editing services. Also, there is no limit on the number of questions you can send in one CQ assignment.


All our editors are given specific training on how to provide helpful explanations and suggestions through this service.


Here are some examples of situations where the CQs service may help you:

1. You would like to respond to the editor’s request to clarify the meaning of certain sentences.

2. To have the editor check any minor last-minute revisions you may have made to your manuscript after it has been edited. 

3. You would like to know the reasons for certain changes or learn how the rules of English have been applied in these changes.


To send your editor CQs, log in to your Editage Online System and click on the “Submit Questions” tab. We will take care of the rest! 


Grant Application Editing

Filed on: May 13, 2008 | Written by | Add new comment

In order to obtain funding for your research, the language and presentation of your grant application are extremely important. In fact, language, which is vital for conveying ideas and flow of thought in grant applications, could possibly be one of the crucial factors that determines whether or not your application will be considered.

Editage's Grant Application Editing Service

Editage's Grant Application Editing service is a natural extension of our existing English editing service. This service provides grant application editing support to researchers and students who wish to apply to various agencies for funding or grants. Through this service, Editage offers high-quality English editing for all components of a typical grant application. Our team of experienced editors will ensure that your grant application is well-written, easily readable, and conforms to a native English style; this will improve your chances of securing a grant.

This service is a premium service, which involves a two-round editing process. This is because a grant application typically requires dynamic editing such as modification and/or reorganization of the content. Occasionally, referees who are not familiar with the subject area may be involved in the grant application process. Therefore, while the application form still needs to contain the background of the research project, it should also be written concisely in order to be convincing. Hence, it is important that you check the changes made in the 1st round so that you can make modifications, if necessary, before the 2nd round.

How does it work?

First round:

  • You submit your grant application to us for editing.
  • Our expert editors edit your application to enhance its language. The application is edited using the "Track Changes" feature of MS Word.
  • The edited application is delivered to you in the "Final Showing Markup" view.

Second round:

  • You review the changes made by our editors and make relevant changes to your application.
  • You then send the revised application for a second round of edit.
  • The revised application is edited by our editors and delivered to you as the final product.

In addition, we offer the same post-editing support as in the case of our existing English editing service. Our editors will answer any queries that you might have about the edited application until you are satisfied with the results. Further, since our editors have substantial experience in editing a variety of documents ranging from research papers to letters, you can be assured that your application will be delivered as a polished and presentable end-product.

What you will receive from this service

  • Language editing of your grant application so that it conforms to native English style, thereby improving your chances of securing a grant.
  • Suggestions and tips that will help you enhance your English writing skills.

A successful grant involves much more than simply filling out an application form or caring about your cause. It also involves persuasion and effective presentation. It is well to assume that your reader is a busy, impatient, skeptical person who has no reason to give your proposal special consideration and who is faced with many more requests than he can grant, or even read thoroughly. For a powerful and convincing proposal, it is essential that your application captures the reader's interest not only in terms of the content but also in terms of the language. Editage's Grant Application Editing service will help you in this regard.


[This is a part of a series of posts, entitled What Editage does and How, showing you a glimpse of what and how we do things at Editage, and Cactus in general, and how you can make the most of it.]


My Editage

Filed on: March 25, 2008 | Written by | Add new comment

How can I ask questions about my document to the editor?

Asking our editors a question after your document is edited is now a very simple process. We have added a new feature to our online system for this purpose.

Go to your MyEditage page. On the left-hand-side menu, under the title menu "Submit Job," there is the option of  "Submit Question." Click the "Submit Question," tab to reach the "Upload questions" box. Now, all you have to do is enter the job number and the questions. You can either type the questions in the text box or upload the questions as a file.


[This is a part of a series of posts, entitled What Editage does and How, showing you a glimpse of what and how we do things at Editage, and Cactus in general, and how you can make the most of it.]


Client Servicing

Filed on: March 17, 2008 | Written by | 1 comment

Being one of the members of the Client Servicing Team at Cactus, and seeing that people often have hazy ideas about our (my team's) role, I'm often coaxed to clear the air. However, the avenues for one-to-many communication being limited, I am often left unable to do anything.

This post of mine, though, marks a change.

Let us look at what this term "Client servicing" means. It is made up of two words: Client and Servicing.

A client is a regular customer or patron--a party for which professional services are rendered.

Servicing refers to providing services to; providing, authorizing, or guaranteeing service; the performance of any duties or work for another; and helpful or professional activities.

How is it different from Customer service?

Customer service is assistance and other resources that a company provides to the people who buy or use its products or services.

Basically, the two are quite similar BUT with one important difference: relationship. Client servicing implies relationship and continuity. It is the act of providing regular services and building a relationship with the customer on a long-term basis. Client servicing, or account management as it is popularly known, is a key role in any organization. Apart from the operational roles of sales and delivery, it also includes knowing the Client's needs, identifying key service activities, reliable service, friendly and polite communication, assurance, accountability, efficiency, attention to detail, and problem solving.

The basis of client servicing:

The basis of client servicing is communication. The word implies that we share together a common factor that we think together about a problem. It also implies taking a common factor that both the parties have and examining it closely in communication, which means sharing together. To communicate with one another, especially when we belong to different cultures and have different native languages, is difficult. For sharing a common understanding, it is essential that we meet on the same level at the same time, with the same concerns. Therefore, communication is an absolutely essential part of client servicing and is the building block of the relationship between the client and the company.


[This is a part of a series of posts, entitled What Editage does and How, showing you a glimpse of what and how we do things at Editage, and Cactus in general, and how you can make the most of it.]